In the retail industry where 30% or more of online purchases are returned resulting in billions of dollars of loss, and where the return process itself has a massively negative impact on sustainability, a solution is needed that not only mitigates this loss, but turns it into gain – for customers, retailers and the planet.
OtailO is a platform solving the challenge of purchases that are returned by online customers, by matching online retailers with existing offline retailers, and enabling the offline retailers to validate, handle and resell the returned goods, as well as to provide additional services.
To increase revenue for retailers and to mitigate losses from returned purchases
To reduce the carbon footprint and to support a sustainable and circular economy: for the local community and the planet
ALE & RONI MAYER, Co-Founders
Between them, Ale and Roni have 40 years in the software industry. They are married and have four children.
Ale has worked in several hi-tech companies, including Comverse, CVidiya & Personali. He started in development and moved to business and sales. He has held key positions in account management, success management & sales. In his latest position he was VP of Customer Success. Over the years he has handled major international e-commerce players accounts with multi-billion dollars in revenue.
Roni has worked in several hi-tech companies, including Check Point – the Internet Security company and SAP – the giant of business processes. She has held key positions in the fields of NPI (New Product Introduction), knowledge management and user assistance. With extensive global management experience, she has managed many cross-organizational, cross-functional projects and is an expert in digital transformation. She has a Master’s in organizational consultancy and development. Roni has her own change management consultancy business, and is a published novelist.